Shipping:
We are now offering FREE SHIPPING on orders and you will get them within 5-10 bussiness days.
Delivery is guaranteed! If your shipment is lost or damaged we will reship once at our expense.
Your purchases will be sent directly by courier from our distribution centers your door.
You will receive an email with your order number and your shipping tracking number.
With this tracking number you can track the progress of your purchase online.

Cancel the order:
If you have not paid for your order, there is no need to contact us to cancel it. If you have already paid for your order and wish to cancel, please contact customer service within 24 hours free of charge, no questions asked. However, orders cancelled after 24 hours are subject to restocking fee and handling fee equaling US$20.00 of the item price, because we usually send the parcel to the Post Office Transfer Station after 24 hours and will send a tracking number to you after 72 hours. Note: If the goods have already been delivered we cannot cancel or change the order.

Return:
Our stock department import them during End of Season Clearance Sale, it is normal that a few of them have lose their original luster or have minor defects, this is why we sell all of them at low price. And we are only responsible for packages lost or damaged in transit, If you find the parcel broken when delivery, please open the parcel to check whether items are kept intactly, then you can contact us in time and you can return the products within five days for exchange or refund (*If the size problem, we only accept for exchange, but not refund). We will charge a small returns and exchanges fees. Here are the reasons why:

We did not charge your shipping cost for your orders firstly. so we will charge US$25 as the shipping cost we lost.
So we can continue to keep shipping costs down for all customers.
So we can pass on the discounts and give the best possible prices on the site all day, every day.
Please note, the return cost and tax fee, payable by you, is dependant on the destination of your order. We are not responsible for packages lost or damaged in transit, Dirty and damaged packages will be returned to customer without evaluation.

Notice: All items must be tried on a carpeted surface until you are certain you are keeping them. Items should be returned unmarked and in their original, undamaged box as this is considered part of the product. Itemss that are returned without a box, in a damaged box or with scratched soles may not be accepted, and may be sent back to the customer.

Making a returns or exchanges are easy using USPS OR EMS OR DHL.You must send your returned package via your own expense and provide us with a tracking number cause all the items are the lowest price. Refunds are made in the Credit card and we will process it within two business days after we get your returned goods. Please note card refunds may take up to 20 business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately we are unable to influence this.

Kindly include when you contact us the following information. This will expedite the processing of your return.
●Your order number, your full name, and the date the order was placed and received
●A list of the product(s) to be exchanged or refunded
●The reason for the return of the products

(*Updated January 10, 2010)